Overview
If the product received is damaged, the refund will be processed to original mode of payment
The return request should be placed within 24 hours from the time of delivery
Return request placed after 24 hours won’t be eligible for refund, however proper assistance
and guidance will be given by our team to ensure the perfect experience.
Refunds will be processed after the product is received at the warehouse and is verified.
At the time of return, the product should be unused with all original labels and packaging intact.
Refunds
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Sale items
Only regular priced items may be refunded. Sale items cannot be refunded.
Exchanges
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at info@meridiancare.in.
Order cancellation
All orders can be canceled until they are shipped.
Once the packaging and shipping process has started, it can no longer be canceled.
Shipping returns
To return your product, you should mail your product to: {physical address}.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you may vary.
If you are returning more expensive items, you may consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
Course/Class Refund/Cancellation
Thank you for purchasing our course/class at www.merdiancare.in operated by Meridian Care.
- Once purchased, our classes/courses cannot be canceled and are non-refundable.
- You may however choose to join a different batch or let another candidate attend the course instead of you.
- The completion certificate will only be issued once and in the name of the candidate attending the complete course and passing the required examination.
- If a candidate fails to attend the course/class or examination, he/she will be marked absent and no replacement lectures / examinations will be provided. The candidate is also not eligible for a refund.
- If the replacement batch chosen by the candidate has a
Higher fee – the candidate will have to pay the differential amount.
Lower fee – a cashback coupon will be issued to the candidate for the differential amount. This coupon can be utilized as part / full payment of any other course offered by Meridian Care Institute or to buy products from www.meridiancare.in
If you have any additional questions or would like to request a batch change or candidate name transfer, feel free to contact us at info@meridiancare.in
The request for batch change or candidate name transfer should be made at least 48 hours prior to the start of the course, post which you will not be eligible for any changes in batch or candidate name.
Need help?
Contact us at info@meridiancare.in for questions related to refunds and returns.